Much as we would like to do otherwise, we cannot authorize returns on customized products. Please check and recheck the information that you send to have Rockerz Skate Guards cut prior to submitting your order. In addition, we may also require that you send a photograph of the ice skate blade face that bears the information that you sent to us. Without this confirming photograph, we will neither cut nor send your Rockerz. Likewise, all discounted items are offered as final sales. They are completely new; we have just decided not to carry them in our shop any longer. We will not accept returns on these items.
On all other products that we offer, returns will be authorized for up to 30 days from shipping date. In the case of damaged goods, we will always offer a replacement in lieu of a refund, but you will have the final choice on how you wish to proceed.